Worked With Us Every Step

February 16, 2018 by

This company is great. They replaced the roof on my rental property. Not only were they the most affordable quote I received out of 4 quotes, but they also kept us informed at every step through the whole process with detailed emails and pictures. Great customer service and great work. I will definitely use them again for any roofing needs I may have in the future. Would definitely recommend!

Google Rating

4.8

Based on 28 reviews

East Fork Roofing LLC

4.8

Don Lininger

00:52 21 Mar 20

I contacted East Fork last spring (2019) for a quote along with 4 other local companies. Only 3 out of the 5 roofing companies called me back. Of the 3, East Fork came in at the lowest price, beating the others by 3k and 8k respectively. East Fork did not try to up-sale me into anything I did not need like the others. They provided direct quotes with tentative work dates within days. Unlike the other 2 that took weeks. Once the work was started the crews worked much quicker then I anticipated. What we scheduled as a 5 day job took only 3. All exterior grounds were cleaned properly and measures were taken to protect any plants in the work area. Updates/Photo's on the project were provided daily via email, which was great since I was over 400+ miles away when work was being done. All I can say is this roofing company is awesome and I would recommend them to anyone. Don't waste your time with other roofers, by the time you get a quote these guys could be done and will beat their price anyway!!

Tyler Slade

18:51 03 Mar 20

Mike the owner is very professional, organized, and an all around nice guy. I am very impressed with East Fork Roofing.

Lorraine Pelosi

00:10 01 Jan 20

My husband and I were very pleased with the professionalism, quality and responsiveness of East Fork Roofing. Work place was kept clean at the end of each work day. Staff was very helpful whenever we had a question or a concern. We would recommend them to anyone who wants a quality roof at a great price.

Laura Sgarlato

22:32 13 Aug 19

Fabulous job Great price excellent warrantee thank you so much .. Gina and Laura

Leslie Reyes

20:02 27 Jul 19

Good costumer service

Kristina Lininger

23:14 03 Jul 19

Sophia Ionin

21:34 25 Jun 19

I chose this company to replace my roof because of the reviews I read online. I had never heard of East Fork. I got 4 different estimates and they were also the least expensive. That part made me a bit nervous, because you know what they say "you get what you pay for". Well after speaking with the women in the office...all detail oriented, knowledgeable and then nice and friendly to boot, what else can you ask for? Then the guys who actually did the work, Garret the foreman and Aaron have got to be the most patient, easy going guys. Any concern I had, they stopped, smiled and answered in detail.I could see they took pride in their work, and then they swept and cleaned up every night before leaving. I almost want to say they are the face of the company since that is who you see and deal with for a week. But Linda and Jessica are just as important since they are the conduit between custumer and owner. From office to jobsite this company is about quality, service and detail.I just had one hiccup. I had asked if I could dispose of a bunch of branches sitting on the side of my house since last summer...long story short, that issue was easily resolved, but I must admit I was nervous. So FYI! Don't dispose of personal stuff until the job is done.

Monica Brushel

02:47 22 Jun 19

East fork roofing did an amazing job on my home in a day and half! They cleaned up everything as they worked though out the day. No nails or remnants were left. The workers were very respectful and informative on everything that was being done. I will be highly recommending them too all my friends and family!! Thankyou East Fork Roofing!!👍

Bill Valdes

17:15 19 Jun 19

The foreman and workmanship was very impressive. I’m thrilled with the end result and would probably give them a five star. Excellent job using Google maps and the internet to create a bid and update account details. The person at the front desk showed promise, but miscommunicated the use of plywood when press wood was used, which I hate. She also failed to answer some basic questions when things were wrapping up and got a little snarky. Spent some time talking to the GM who was a well put together business manager. Would recommend.

Ino Quintana

12:30 19 Jun 19

I had my roof replaced in April or this year. What a wonderful experience! My procrastination worked!! We found the right roofing company to do the job 😁. Well organized, reasonable quote/price, exceptional customer service, and of course attention to details on roofer himself who did the job 😁. We are very happy and pleased to recommend them to anyone who wishes to have their roof replaced!

Richard Thai

16:29 04 Apr 19

East fork roofing did my roof on my primary residence. They were a very professional and skilled outfit. By far they were the fasted to get me a quote using satellite technology and came in with a very fair price. The roofing team was very timely and hardworking. I have no complaints and would highly recommend them to anyone.

Jason Melendez

16:37 30 Mar 19

Great communication, kept me informed every step of the way.Very quick and thorough work... very satisfied customer. Would highly recommended.

Charlene Hamilton

15:14 25 Mar 19

I contacted 5 different contractors to replace the roof on our Galena rental. Being in real estate I know how terribly busy everyone is with the building boom in our community. 4 out of the 5 contractors had to meet me at the property to personally inspect, but East Fork is digital so they capture pictures of the roof remotely and then assess the situation on the ground. They not only gave me the quickest estimate, but it turned out to be the lowest estimate in one case by $5,000. Their staff is professional and quick to respond. We agreed to commence work just after the first of the year and they were prompt even with the bad weather that hindered their work. They also addressed my tenant's concerns and cleaned up their work area quickly so that nails and debris were not left in the yard. I received remote pictures of the progress and then the finished product. I would highly recommend their services and I will definitely use them again.

Cathy Murr

01:17 16 Mar 19

Great communication through out the whole job. Staff was friendly and helpful. The roof looks great and it was installed timely. Just would like to say thank you for making replacing my roof a stress free expirenance.

Will S

18:38 24 Jan 19

Very streamlined experience with email picture updates and convenient online signatures. The crew did a great job and worked fast. No issues or unplanned costs. No leaks so far! Also they had the best price BY FAR.

Apollo Scooter

18:00 05 Oct 18

FANTASTIC!!!This is the most professional roofing company I have ever used and I've had several roofs installed over the years. East Fork Roofing is the best of the best.Linda, Jacky, Amy & Cecilia are great and were very helpful. They kept me informed every step of the project. Once the project was started (Right on time) they sent daily pictures of the project progress.When Ricky and the tear-off crew arrived they were all very friendly & professional (Ricky was first foreman on the job) they did a great job and were very conscientious about my property. They even cleaned all my gutters :-)Wayne and the roofing crew were top notch, they made it look easy, and when they were done, the new roof looked fantastic. Great Job Guys!I would highly recommend East Fork Roofing if you are in need of a roof.Rob

karen

16:36 11 May 18

East Fork Roofing has replaced roofs for me on two rentals. They did an excellent job on both.

bigsamdog1

21:55 05 May 18

A Job well done by East Fork Roofing. Tear off and prep crew did an awesome job. Adam and David laid down the new roof with professional perfection. Great job. We are very happy.

Truckee Meadows Dog Training Club

19:27 03 May 18

I am very pleased with the training my dogs have received. The facility, instructors and welcoming environment are wonderful. I love the wide variety of classes being offered.

ABCYZebras

11:19 03 May 18

Very professional, reliable and friendly. They have great communication with their customers. We had a small issue but they addressed it and fixed it right away! As a first time home buyer I did not know what company to go to or what to expect but I was more than pleased to have had them do my roof and not another company. 5/5 recommend!

Diane Reinhard

19:21 02 May 18

Very pleased with my new roof. They came out and did the job in a timely and professional manner. I Would hire them again

Michael D

19:29 01 May 18

Odd to give a roofer such high marks, but as a business, a service provider, and knowledge of the product, East Fork Roofing is solid.I've known I needed to replace the roof on a rental. I live out of the area, have a property manager and I ask a lot of questions. We got 3 bids as is typical. We look for the best value, not the cheapest, because we want our tenants happy and the work to be done right, once. A couple of things that really worked for me:1) EFR does a 2 step bid. The 1st is via satellite image and the 2nd, if accepted, is done on site. I talked to Mike D extensively about this and it really makes sense to keep their costs in line and service high. I even had my contractor preview the eaves etc. before having their on-site inspection done and the findings were identical. 2) They over communicate and are systematic (Jacky rocks!). I liked this because at each step of the way they had a plan, they shared the plan, and they worked the plan. Any changes to the plan were discussed and agreed to. (I am not used to this level of service with most contractors. Yet, it is the way it's supposed to be and I like it.) 3) They know their product and helped redirect me to the optimal product for our property. We discussed light tile roofs, architectural tiles, a metal roof, a roof fan, new base plywood sheathing etc. I even asked if they installed the overlaps and troughs according to the manufacture's standards (that I saw on youtube). Because we got 3 proposals and we searched the web, it was easy to verify their info. They were spot on accurate on all fronts. My questions (over multiple calls) were welcomed, and they were honest about what roof work they do well and best and what kind of roof work they would want to pass on. I liked their candor. 4) They photograph the work in progress. I wanted to be on site. After day 1's summary, there was no need. I could see the demo, the plywood work, the sheathing, the shingles install. In addition, this roof had a really tricky over hang limiting access. And yes, they figured out how to do it. It looks great and better yet.... it works with no issue. (read item 3). (my friend in Reno checked their work. After day 2, there was no longer a need for my friend to drop by and check things out.) 5) After all this I was concerned about the price..... good news, they are clear about pricing...... before starting work! Having worked with a lot of change orders and contractor surprises, these guys were straight. (read item 2). And No surprises. They knew what I needed for the roof and priced it accordingly - with confidence. Roofing is a tricky business. I know there are other good roofers in Reno. I've interviewed them. But for the other 2 roofs I have to do over the next year, I am going with Mike and team. They they run a solid & predictable business process, the roof looks great and more importantly, I don't expect to have to do anything with the roof again for 40 years. Nice Job East Fork Roofing.

Michael San Clemente

01:43 22 Apr 18

I couldn't be more pleased. These people are so professional and with stellar communication. What a beautiful roof!

Brook Evans

02:59 17 Feb 18

Great work! They kept me informed the entire time. I'm happy with the results!

Cecilia Barton

05:06 25 Oct 17

Karen Krause

23:23 12 Apr 17

Last week, before our big storms, we had the pleasure of East Fork completing the removal of a 30 year old roof. In a very timely manner, the next crew installed the new roof. Both crews were polite, well organized, fully committed, neat about debris disposal, efficient and respectful of our property. East Fork is professional from website info, through providing all documentation and follow up throughout the process. Many have commented on the striking beauty of the completed project. The inspection was flawless. Yes! We highly recommend East Fork for your next roof!!!

Kurt Doughty

16:34 28 Mar 17

What a nightmare. Small repair needed, after missing 2 appointments they came out did the work, within weeks the shingles were missing and broke. Called them to come back out, and once again after missing appointments, they came BACK out and fixed it again. Within a couple of weeks the same thing happened. Broken Shingles that were not tacked down properly. I just had them refund my money..Can't imagine the problems I might have had if they had done the whole roof..

Diane Schall

19:12 23 Jan 17

They did an excellent job and kept me posted on the progress the entire time.

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